Wednesday, November 21, 2007

Débranché

I have so much to say right now and my stupid internet connection is broken.

I'm trying to get a very quick post in from my mother-in-law's computer while she looks after le Petit. Thankfully he's not yet a grumpy, end-of-day mess.

So here goes, Parisienne's cultural pet peeve number one: why is it that it nearly always costs money to call French customer service numbers? As if it weren't enough that the person on the other line is rarely helpful, you have to pay something like 34 cents a minute for the privilege of getting no useful information.

Thus it was with my internet provider yesterday. Although they admitted to doing some maintenance work in the area, so that might be the problem, but they aren't sure. We have another number we can call if we want to complain and get a refund.

Hopefully I'll be back online by the end of the week. In the meantime, I'm storing up a bunch of posts with good ol' Microsoft Word.

1 comment:

Mom In France said...

We had problems with our connection when I bought a new computer. I took ages on the phone between the ISP & Apple (I have a mac). Of course you pay while you're on hold because they have no clue and they're sitting around asking all their call center buddies what to do. My husband talked them into reimbursing the charges for the support calls--I suggest you do the same, especially if it is their fault!